About Us

Meet the SWAT Team


The SWAT pest control team keeps your Marietta home free from pests, insects, termites and more. We offer flexible, effective, and affordable services for all your needs. With over 30 years of experience in Marietta and Cobb County, see what the SWAT pest control team can do for you!

Call Our Pest Control Team Today – (770) 565-7928

Frank Callaway

Frank Callaway

Owner

404.886.1285
770.565.7928 Ext. 28
fcallaway@swatservices.com

Frank started SWAT 35 years ago with the idea of creating a pest control company like no other. He knows that there are many options for people to choose from, and he wants SWAT to stand apart. He has done that by creating a company that focuses on building a relationship with it’s customers, so that when a homeowner calls SWAT they know they are getting what they are paying for. They should have a company they can trust at their home. Through the years the company has expanded to do more than termite and pest control. We have also added full Home Repairs and Wildlife Divisions. We want to be that complete home services company for our customers; from plumbing, to roofing, and any other home needs, we can do it all. Customers know when they call us they are getting the SWAT Guarantee behind any of the work completed for their home. We are not finished with any job no matter how big or small until the customer is completely happy.

Frank is a graduate of Southern Polytechnic State University and holds a DCO certification with the Georgia State Department of Agriculture. He began working at the age of 10, running a paper route and has not slowed down since. At 77 most people are looking forward to retirement, but Frank is still involved in the day to day operations at SWAT. He is always available should a homeowner have any questions and is usually the first to arrive and the last to leave the office each day. He has been married to Nancy for 57 years and they have one daughter and two grandchildren.

 

Nancy Callaway

Nancy Callaway

Owner

770.565.7928 Ext. 30
nancy@swatservices.com

Nancy is one of the owners of SWAT services and has been married to our other owner Frank Callaway for 57 years. She is a native of Georgia and began her career at the age of 17 with the Southern Bell Company where she worked for 7 years. At that point she chose to stay at home with their Daughter Tara until she began working for SWAT in 1986. Nancy also enjoys interior decorating and if you have ever been to the SWAT Office you have seen her work, she enjoys shopping and gardening as well. Her favorite thing about SWAT is the relationships she has made over the years with the employees and customers. She is a fixture at SWAT and all of our long term customers know Nancy as a friend. She enjoys making people feel special and is great about remembering special dates and anniversaries and she is the best at taking care of each and every individual at SWAT Services.

 

Tara Callaway

Tara Callaway

CFO

770.565.7928 Ext. 31
tara@swatservices.com

Tara is the only child of Frank and Nancy Callaway. She attended Berry University and began working for SWAT in 1990. She is currently the SWAT Chief Financial Officer and has been focused on raising her two children, Madi who is a Senior in High School and Parker who is in 8th grade. Madi was adopted from China at 8 months old and has been such a blessing to the Callaway family. She enjoys cooking and manages her school soccer team. Parker is focused mainly on baseball. He and Madi both look forward to continuing in the family business when they are older. Tara enjoys decorating and reading, and she also has an eclectic taste in music. She recently became engaged to Darrin and is planning a wedding for Spring of 2020. She and Darrin enjoy going to concerts and traveling.

Heather Jarrell

Heather Jarrell

Office Manager

770.565.7928 Ext. 13
hjarrell@swatservices.com

Heather is the Office Manager and has been working with SWAT since April 2008. She registered with the State Department of Agriculture in Termite and Pest Control, she holds her wildlife and trapping license with the State Department of Natural Resources (DNR) and is currently studying to become Certified. She is a Georgia native and is married to the SWAT Jack of all Trades David. They have 5 children 4 girls and 1 boy, and recently became grandparents for the first time. Prior to working for SWAT she had taken off many years to stay at home with her children and is often quoted as saying, “SWAT is the only company in the world where I can work full time and still feel like a mother to my children.” Her children have grown up as she has worked at SWAT with their middle child recently leaving for college and now, they only have two children at home. She loves to read, watch football and is fascinated with all things ancestry related.

Brian Fernander

Brian Fernander

Termite & Pest Control Service Manager

404.886.5736
bfernander@swatservices.com

Brian has been with SWAT pest control team since 2003 and has been a tremendous asset to the company. Before going into the Termite and Pest Control Industry 20 years ago, Brian was in the roofing industry. He currently is a Certified Operator (DCO) with the State Department of Agriculture, holds his wildlife and trapping license with the State Department of Natural Resources (DNR), and he also has his Associates Certification of Entomology (ACE), one of the highest achievements in our industry. He is married and has a 20 year old daughter who is a Shotokan and Karate Champion and attends Kennesaw State University. He enjoys reading and riding ATV’s. His favorite thing about his job is working in the field, meeting new people and seeing long term customers.

Jackie Ethridge

Jackie Ethridge

Customer Service/Sales

770.565.7928 Ext. 12
404.886.1203
jethridge@swatservices.com

Jackie was born in North Carolina and has been a resident of Georgia most of her life. She has been happily married for 43 years to her childhood sweetheart. Jackie has an Associate’s Degree in Accounting, and 22 years experience as personnel manager. She is registered with the Georgia Department of Agriculture for Termite and Pest Control and has held that registration for 38 years, she is currently studying to be certified in the industry. She loves to work in customer service especially making sure that others needs are met and everyone is happy. She has 2 children and 4 beautiful grandchildren. She is SWAT’s in-house party planner.

Dee Smith

Dee Smith

Accounts Receivables/Scheduling

770.565.7928 Ext. 17
dee@swatservices.com

Dee is a CSR in the SWAT office. She has been with the SWAT pest control team since March 2011. Before coming to SWAT, Dee worked in the medical profession for 20 years. Dee was born in Kentucky, and moved to Georgia in 1982. Dee is a proud Mother and Grandmother and loves animals. She loves to travel. Dee’s favorite part of working at SWAT is that our entire staff is one big family. She is always very helpful in the office, stepping in to assist where needed, without having to be asked to do so, she has become the scheduling master over the years. She is quick to answer the phone, odds are if you have called the SWAT office you have spoken to Dee. She would like to one day retire to Sausalito, CA.

Joann Thurman

Joann Thurman

Scheduling Department

770.565.7928 x 10
joann@swatservices.com

Joann is a Scheduler and Customer Service Representative and is also registered in Pest Management with the Department of Agriculture. She has been with SWAT since September 2009. Joann is a native Georgian, but she has lived in Mississippi and Illinois for a short time span. She is a mom to three, and grandmother to 7. Joann enjoys spending her free time in the outdoors gardening with her husband, who is SWAT customer favorite Les, or with any or all of her 7 grandchildren. She also enjoys photography, reading and crocheting. She just celebrated her 10th Anniversary at SWAT, she has been in several positions within the office where she uses her organizational skills to improve the current system. She is also our in-house comedian.

David Jarrell

David Jarrell

Construction Manager

678.725.0214
djarrell@swatservices.com

David has been working with the SWAT pest control team for almost 11 years. He is our resident Jack of all trades. He is a native of Georgia and currently resides in Dallas, GA with his wife Heather (who also works for SWAT) and 2 of their 5 children. He is also the proud Pops to his new granddaughter. David is not only registered with the Department of Agriculture as a Termite and Pest Control Technician but also holds a Master Plumbing License with the State of Georgia, State License Number MP208798 and has over 25 years of experience in the Plumbing industry. He is trained as a Home Inspector in the State of Georgia and holds certification with Rheem to install their Tankless Water Heating Systems. He holds his wildlife and trapping license with the State Department of Natural Resources (DNR) and has also completed the Termite University that is offered through the University of Georgia. David’s passion is Football and is fanatic about the hometown teams – the Atlanta Falcons and Georgia Bulldogs. He prides himself in being hard working and is determined to find a solution for any problem the homeowner may have.

Samantha Olivier

Samantha Olivier

Construction/Wildlife Department

Samantha (also known as Sam) was born and raised in Georgia. She earned a Bachelor’s Degree from the University of Tennessee at Chattanooga majoring in communications and minoring in public speaking. She also earned her Paralegal Certificate From Auburn University. Sam is very passionate about rescuing animals and loves her pets more than anything (Pistol, Hank, and Baxter). She spends most of her free time with her family and she really loves watching and attending sporting events. Sam is always smiling and she will always go above and beyond to make her customers happy. Sam has been a great addition to the SWAT Family.

Joseph Castro

Joseph Castro

Termite Technician

404.886.1741
josephcasto@swatservices.com

Joseph is our Termite Technician, but he is a universal technician registered with the Georgia Department of Agriculture for Termite and Pest Control and he holds his wildlife and trapping license with the State Department of Natural Resources (DNR). He is hard working and takes pride in a job well done. He is a husband and father to a spunky 4-year-old little girl who is a heart warrior and spends his spare time with his family. Whenever you see Joseph, the first thing you notice is that friendly smile on his face. He is a favorite around the office and with our customers, he also takes pride in a job well done and it shows in his work. We look forward to many years of growing with Joseph as part of the SWAT family.

Chuck Lawson

Chuck Lawson

Service Technician

404.886.1278
clawson@swatservices.com

Chuck has been with the SWAT pest control team since October 1989 and was the third employee ever hired by Frank. Chuck loves working for SWAT because it is family oriented and offers flexibility. He is a customer favorite and is loved by everyone. He has spent his entire career at SWAT – he began as a Termite Tech and now runs a Pest Control Route in North Atlanta. He is very knowledgeable about treating any pest problem and will go above and beyond to take care of his customer’s needs. In his free time, he enjoys traveling with his wife Tammy, that he just celebrated 25 years of marriage with and time with his grandson.

Les Thurman

Les Thurman

Service Technician

404.886.1235
lesthurman@swatservices.com

Leslie “Les” is a Termite and Pest Control Technician and has been with SWAT since June 2011. Les was born and raised in Oklahoma until he left for the Navy. He spent 4 years in the military and served one tour in Vietnam. The military led him to Gulfport Mississippi where he lived for 35 years. Mississippi is later where he met and married Joann – also with SWAT Services – and they moved back to Georgia in 2005. Les is SWAT’s go to Mr. Fix it. He can and will fix any problem placed before him. He is a customer favorite and has many customers request him by name.

Russell Benes

Russell Benes

Service Technician

404.857.7390
russellbenes@swatservices.com

Russell is one of the hardest working guys on the SWAT team joining us in February 2014. He was born in Florida but relocated to Georgia when he was 8 years old and is the 3rd child of 4 siblings. He currently holds registration with the Department of Agriculture in Termite and Pest Control he holds his wildlife and trapping license with the State Department of Natural Resources (DNR). He is married and has a seven year old daughter. His main interest is his daughter but also enjoys working. His hobbies include fishing, exercising and getting time in the woods. His favorite thing about his job is the company that he works for. He has enjoyed becoming part of the SWAT family and quickly became a customer favorite by having an incomparable attention to detail and hard work ethic.

Jason Tarpley

Jason Tarpley

Service Technician

Jason brings with him 15 years experience in the Termite & Pest Control Industry. He is happily married with 3 sons and 3 dogs. He mainly spends his free time with his boys and their extra-curricular activities; he also enjoys watching MMA and baseball. The most interesting thing he can think to tell about himself is that he is red headed and left handed. He really enjoys meeting new people and he loves helping customers solve their problems. All our customers have praised the addition of Jason to the SWAT family and one went so far as saying he is the best thing since Steve Cook. That is the best compliment you can get around here.

Tristen O'Bannon

Tristen O'Bannon

Service Technician

Tristen is the newest addition to the SWAT family and is currently enrolled at Kennesaw State University majoring in Professional Sales. He is a Universal Technician registered with the Georgia Department of Agriculture for Termite and Pest Control. He also completed the Home IPM Workshop and Termite University offered by the College of Agriculture and Environmental Sciences at the Department of Entomology at The University of Georgia. His hobbies mainly include, work, studying and more studying. He loves working for SWAT because it is like being part of a family who just so happens to be efficient at their jobs. He also likes being able to connect with customers, it’s his favorite perk of the job.

SWAT Services has been serving Marietta and metro Atlanta since 1984. We’re your local and independently owned pest control and home services company. Call SWAT pest control and home services today.

 

The SWAT Pest Control Team – Serving Marietta GA

1990 Lower Roswell Rd
Marietta, GA 30068

Call (770) 565-SWAT