About Us

Meet the SWAT Team

The SWAT pest control team keeps your Marietta home free from pests, insects, termites and more. We offer flexible, effective, and affordable services for all your needs. With over 30 years of experience in Marietta and Cobb County, see what the SWAT pest control team can do for you!

Call Our Pest Control Team Today – (770) 565-7928


Frank Callaway

404.886.1285 / 770.565.7928 x 28

Frank started SWAT 30 years ago with the idea of creating a pest control company like no other. He knows that there are many options for people to choose from, and he wants SWAT to stand apart. He has done that by creating a company that focuses on building a relationship with it’s customers, so that when a homeowner calls SWAT they know they are getting what they are paying for. They should have a company they can trust at there home. Through the years the company has expanded to do more than termite and pest control. We have also added full Home Repairs and Wildlife Divisions. We want to be that one-stop-shop for our customers; from plumbing, to roofing, and any other home needs, we can do it all. Customers know when they call us they are getting the SWAT Guarantee behind any of the work completed for their home. We are not finished with any job no matter how big or small until the customer is completely happy.

Frank is a graduate of Southern Polytechnic State University and holds a DCO certification with the Georgia State Department of Agriculture. He began working at the age of 10, running a paper route and has not slowed down since. At 72 most people are looking forward to retirement, but Frank is still involved in the day to day operations at SWAT. He is always available should a homeowner have any questions and is usually the first to arrive and the last to leave the office each day. He has been married to Nancy for 52 years and they have one daughter and two grandchildren.


Nancy Callaway

770.565.7928 x 30

Nancy is one of the owners of SWAT services and has been married to our other owner Frank Callaway for 52 years. She is a native of Georgia and began her career at the age of 17 with the Southern Bell Company where she worked for 7 years. At that point she chose to stay at home with their Daughter Tara until she began working for SWAT in 1986. Nancy also enjoys interior decorating and if you have ever been to the SWAT Office you have seen her work, she enjoys shopping and gardening as well. Her favorite thing about SWAT is the relationships she has made over the years with the employees and customers. She is a fixture at SWAT and all of our long term customers know Nancy as a friend. She enjoys making people feel special and is great about remembering special dates and anniversaries and she is the best at taking care of each and every individual at SWAT Services.


    Tara Callaway

    770.565.7928 x 31

    Tara is the only child of Frank and Nancy Callaway. She attended Berry University and began working for SWAT in 1987. She is currently the SWAT Chief Financial Officer and spends her other time focused on raising her two children, Madi (12) and Parker (8). Madi was adopted from China at 8 months old and has been such a blessing to the Callaway family. She enjoys crafts and tumbling. Parker is fun loving and is involved with a traveling baseball team. He and Madi both look forward to continuing in the family business when they are older. Tara enjoys decorating and reading, and she also has an eclectic taste in music.


      Heather is the Office Manager and has been working with SWAT since April 2008. She registered with the State Department of Agriculture in Termite and Pest Control and is currently studying to become Certified. She is a Georgia native and is married to the SWAT Jack of all Trades David. They have 5 children 4 girls and 1 boy. Prior to working for SWAT she had taken off many years to stay at home with her children and is often quoted as saying, “SWAT is the only company in the world where I can work full time and still feel like a mother to my children.”


      Brian Fernander

      Termite & Pest Control Service Manager

      Brian has been with SWAT pest control team since 2003 and has been a tremendous asset to the company. Before going into the Termite and Pest Control Industry 16 years ago, Brian was in the roofing industry. He currently is a Certified Operator (DCO) with the State Department of Agriculture, holds his wildlife and trapping license with the State Department of Natural Resources (DNR), and recently received his Associates Certification of Entomology (ACE), one of the highest achievements in our industry. He is married and has one 15 year old daughter who is a Shotokan and Karate Champion and she is where Brian and his wife focus most of their time. He also enjoys reading, vegetable gardening and generally anything outdoors. His favorite thing about his job is working in the field, meeting new people and seeing long term customers.


      Jackie Ethridge

      Realtor Liaison/Sales Manager
      770.565.7928 x 12/ 404.886.1203

      Jackie was born in North Carolina and has been a resident of Georgia most of her life. She has been happily married for 38 years to her childhood sweetheart. Jackie has an Associate’s Degree in Accounting, and 17 years experience as personnel manager. She is registered with the Georgia Department of Agriculture for Termite and Pest Control and is currently studying to be certified in this industry. She loves to work in customer service especially making sure that others needs are met and everyone is happy.


      Joann Thurman

      Scheduling Department
      770.565.7928 x 10

      Joann is a Scheduler and Customer Service Representative and is also registered in Pest Management. She has been with SWAT since September 2009. Joann is a native Georgian, but she has lived in Mississippi and Illinois for a short time span. She is a mom to three, and grandmother to 7. Joann is currently enrolled in college to earn her B.S. in Business Management with her concentration in Human Resources.


      David Jarrell

      Construction Manager

      David has been working with the SWAT pest control team for almost 6 years. He is our resident Jack of all trades. He is a native of Georgia and currently resides in Dallas, GA with his wife Heather (who also works for SWAT) and their 5 children. David is not only registered with the Department of Agriculture as a Termite and Pest Control Technician but also holds a Master Plumbing License with the State of Georgia, State License Number MP208798 and has over 20 years of experience in the Plumbing industry. He is trained as a Home Inspector in the State of Georgia and holds certification with Rheem to install their Tankless Water Heating Systems. He has also completed the Termite University that is offered through the University of Georgia. David’s passion is Football and is fanatic about the hometown teams – the Atlanta Falcons and Georgia Bulldogs. He prides himself in being hard working and is determined to find a solution for any problem the homeowner may have.


      Chuck Lawson

      Service Technician

      Chuck has been with the SWAT pest control team since October 1989 and was the third employee ever hired by Frank. Chuck loves working for SWAT because it is family oriented and offers flexibility. He is a customer favorite and is loved by everyone. He has spent his entire career at SWAT – he began as a Termite Tech and now runs a Combination Termite and Pest Control Route in North Atlanta. He is very knowledgeable about treating any pest problem and will go above and beyond to take care of his customers needs.


      Les Thurman

      Service Technician

      Leslie “Les” Thurman is a Termite and Pest Control Technician and has been with SWAT since June 2011. Les was born and raised in Oklahoma until he left for the Navy. He spent 4 years in the military and served one tour in Vietnam. The military led him to Gulfport Mississippi where he lived for 35 years. Mississippi is later where he met and married Joann – also with SWAT Services – and they moved back to Georgia in 2005.


      Russell Benes

      Service Technician

      Russell is one of the newer additions to the SWAT team joining us in February 2014. He was born in Florida but relocated to Georgia when he was 8 years old and is the 3rd child of 4 siblings. He currently holds registration with the Department of Agriculture in Termite and Pest Control. He is married and has a two year old daughter. His main interest is his daughter but also enjoys working. His hobbies include fishing, exercising and getting time in the woods. His favorite thing about his job is the company that he works for. He is enjoying becoming part of the SWAT family and quickly becoming a customer favorite.


      Dee Smith

      Accounts Receivables/Scheduling
      770.565.7928 x 17

      Dee is a CSR in the SWAT office. She has been with the SWAT pest control team since March 2011. Before coming to SWAT, Dee worked in the medical profession for 20 years. Dee was born in Kentucky, and moved to Georgia in 1982. Dee is a proud Mother and Grandmother and loves animals, especially her Chihuahua Diesel. She loves to travel, Dee’s favorite part of working at SWAT is that our entire staff is one big family. She is always very helpful in the office, stepping in to assist where needed, without having to be asked to do so. She would like to one day retire to Sausalito, CA.


      Jason Tarpley

      Service Technician

      Jason brings with him 11 years experience in the Termite & Pest Control Industry. He is happily married with 3 sons and 3 dogs. He mainly spends his free time with his boys and their extra-curricular activities; he also enjoys watching MMA and baseball. The most interesting thing he can think to tell about himself is that he is red headed and left handed. He really enjoys meeting new people and it’s one of his favorite things about his job. All of our customers have praised the addition of Jason to the SWAT family and one went so far as saying he is the best thing since Steve Cook. That is the best compliment you can get around here.


      Joseph Castro

      Termite Technician

      Joseph is our newest addition to the termite department. He is hard working and takes pride in a job well done. He is a new father and spends his spare time spending time with his family especially his baby girl. Whenever you see Joseph, the first thing you notice is that friendly smile on his face. We look forward to many years of growing with Joseph as part of the SWAT family.


      Samantha Olivier

      Construction/Wildlife Department

      Samantha (also known as Sam) was born and raised in Georgia. She earned a Bachelor’s Degree from the University of Tennessee at Chattanooga majoring in communications and minoring in public speaking. She also earned her Paralegal Certificate From Auburn University. Sam is very passionate about rescuing animals and loves her pets more than anything (Pistol, Hank, and Baxter). She spends most of her free time with her family and she really loves watching and attending sporting events. Sam is always smiling and she will always go above and beyond to make her customers happy.

        SWAT Services has been serving Marietta and metro Atlanta since 1984. We’re your local and independently owned pest control and home services company. Call SWAT pest control and home services today.


        The SWAT Pest Control Team – Serving Marietta GA

        1990 Lower Roswell Rd
        Marietta, GA 30068

        Call (770) 565-SWAT